Vinted Users Voice Frustration Over Sizing Modifications
Members of the platform have expressed outrage following a change that caused items being listed as the wrong size.
The second-hand shopping app has revised its sizing categories for women's and children's garments failing to inform all shoppers about the modification.
Online Platforms Response
Countless users and merchants have taken to social media saying Vinted listings now show a modified sizing category than originally posted because of the remapping.
The company said the updated approach better aligns with similar services.
They have suggested members to check their listings and update the measurements by hand where appropriate, resulting in member annoyance.
Measurement Approach Changes
Before the change, the measurements included one number and one letter, such as S/8 or M/10.
The revised method features a letter with a size spectrum such as S/UK 8-10.
In some cases, the measurements have been reclassified - like an L measurement was previously a 12 but now shows as UK 16-18.
User Stories
One content creator, who creates plus-size fashion videos, stated the update "complicates both purchasing and selling".
"Not many brands say XL is a 20-22," as the platform currently indicates.
Stephanie Gallen, located in Scotland, said garments she listed on Vinted with size 14 labels were displaying on the service as size 20–22.
"If anyone [who is] size 20-22 buys them they will likely be quite upset," she stated.
Manual Updates
Charlotte Lunn, from Derby, explained she became annoyed due to the update requiring manual adjustment the measurements for "each individual item".
"Personally, this is quite irritating, since I have chronic health issues and Vinted sales have been crucial following partial earnings loss," she explained.
Platform Context
The app has more than 100 million members, comprising 18 million UK members.
It has become a favored option compared to resale services such as eBay and Depop.
This isn't the first time where an unanticipated change within the service has received backlash: last year, the service retracted a modification regarding delivery choices following member complaints.
